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A step-by-step guide to the basic elements of a volunteer recordkeeping system. Includes the why and how of application forms, volunteer data files, assignment records, time and activity reports - for individual volunteers, groups, and off-site service, too. Lots of sample forms, ideas for documenting hard-to-track activities, and ways to demonstrate the work you do in managing volunteer involvement.

Essays written by leading authors in the volunteer world in 2002 about "what was on their mind."   Authors included are: Cara Blank, Susan J. Ellis, Melissa Eystad, Andy Fryar, Linda L. Graff, Stephen McCurley, Ivan H. Scheier, Betty Stallings, Sue Vineyard and Bill Wittich. 

This book is an update of the classic Beyond Banquets, Plaques & Pins. Vineyard describes how to tailor recognition ideas to fit the "achievers," "affiliatiors," and "empowerers" in an organization. Outlines 10 keys to recognizing volunteers, including being timely, creating an appreciative organizational climate, and embracing diversity. Ends with a list of actions to say thank you.