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Helps employees and volunteers work together successfully by exploring the reasons for conflict between volunteers and employees. Scheier eases the all-too-common stresses of this relationship with a step-by-step process for analyzing tasks and work preferences for both paid and unpaid staff. Offers a great number of creative and practical solutions. Contains lots of useful planning guides.

From the preface: The authors of this book are social scientists with practical and tested strategies for rebuilding collaborative communities. An important feature of this book is that the authors are not prescriptive-they don't tell you what should be done; they are descriptive - they tell you what has been done that you can draw on. They are reporting on their own action research, done while serving as consultants to eighty-eight communities. From this rich experience they are able to portray a variety of strategies adaptable to a variety of situations.

By the People remains the only book available presenting the full scope and depth of volunteer activity throughout three centuries of American history. Originally published in 1978, Susan Ellis and Katie Campbell reissued this revised New Century Edition in 2005. The book challenges misunderstandings about the role of volunteers and illuminates the impact of volunteers throughout history.