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Presents a step-by-step framework for creating a team approach to volunteer management, includes how to map the boundaries of the leader's job and clarify expectations, find administrative volunteers and put them to work in vital ways, and share ownership and the work of the volunteer involvement with everyone in your organization. Includes an appendix of electronic volunteerism resources and a detailed task analysis of what it takes to lead volunteer involvement successfully.

Paperback/Kindle version is available for a cost on Amazon: US | UK

By the People remains the only book available presenting the full scope and depth of volunteer activity throughout three centuries of American history. Originally published in 1978, Susan Ellis and Katie Campbell reissued this revised New Century Edition in 2005. The book challenges misunderstandings about the role of volunteers and illuminates the impact of volunteers throughout history.

In this video Ellis delivers a classic keynote speech at the Nebraska Governor’s Conference on Volunteerism.  True to her unique style, she provides thought provoking insights into trends of the late 1990’s as well as what she predicts about future issues impacting the field – much of which is still relevant in the 21^st century.
Length:  1 hour

How to incorporate  children into an adult volunteer program and find creative ways to use  children's fresh perspectives. Includes examples of actual volunteer  projects accomplished by youngsters, models of child-adult teams and  tips on family volunteering.  Learn how to recruit, train and design  assignments for volunteers under the age of 14. 

An interactive group activity for religious leaders for analyzing how their congregations work, conducting an organizational analysis of their organization, and identifying areas that deserve further attention. Though The Church Puzzle Game uses the word ‘‘church” in its title and instructions, the content of the Game was written with the intention to help any faith community, religious body, or house of worship.

This is a training video professionally produced by Energize, Inc. and features Susan J. Ellis as presenter. Content focuses on how to establish teamwork between paid and unpaid workers. Ellis reviews the basic principles of supporting volunteers to get the work done and also benefit staff. The format also includes several scenarios demonstrating various types of volunteer/staff interaction – effective and not so effective!