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A collection of volunteer engagement ideas including techniques for working with volunteers, leading engagement programs, and understanding the context of volunteerism in the U.S. and Canada during the 1990s.

This book is an update of the classic Beyond Banquets, Plaques & Pins. Vineyard describes how to tailor recognition ideas to fit the "achievers," "affiliatiors," and "empowerers" in an organization. Outlines 10 keys to recognizing volunteers, including being timely, creating an appreciative organizational climate, and embracing diversity. Ends with a list of actions to say thank you.