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Steve McCurley and Sue Vineyard take a lighthearted look at some of the most common volunteer performance problems and deliver some serious solutions. The book assess es the extent and root causes of problems. Examples range from the "Somewhat Annoying Volunteer" with poor interpersonal skills to the "Dangerously Dysfunctional Volunteer," posing risk concerns. Sample volunteer policies directly related to handling problematic volunteer situations are include

This book was removed from the archive since it is still available for sale.   You can purchase at:  http://lindagraff.ca/books.html#BeyondPolice