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Packed with the advice, wisdom, and experience of over 85 real-life, on-the-job supervisors of volunteers, this guide offers a crystal clear analysis of what works and what doesn't in supervision. It also includes comments from volunteers about what they need from those who supervise them, as well as excerpts from classic articles and books by experts in the field and a self-assessment survey covering the attitudes and actions necessary to be an effective supervisor. 

Provides an innovative framework for successfully leading an  all-volunteer effort, whether it's a service club, community group, PTA, or religious congregation. Scheier challenges conventional wisdom  about boards, fundraising, and membership development when applied to  grassroots volunteer efforts. A highlight of the book is a collection  of easy-to-conduct group interaction exercises.

Back cover: Why do people volunteer? People help other people because they have learned one of life's great secrets: help one other person and you will also help yourself and your community.  You Can Make a Difference is a celebration of the spirit of giving and a guide for those who want to take a step toward a more fulfilling life.