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This short booklet outlines a five-step process to design volunteer engagement programs to be more attractive to volunteers. Author Nancy McDuff presents the methods for conducting a needs assessment, setting objectives, arranging and planning activities, developing an administrative plan to support new volunteer involvement, and evaluating the overall program. 

This Self-Assessment Process is an organizational change management tool for guiding staff, leadership, board, and other volunteers to examine the effectiveness of volunteer engagement. The Kit contains a Team Leader's Resource Book, a Team Member Book, and a survey.

The Journal of Volunteer Administration was published by the Association for Volunteer Administration (AVA) between 1982-2005 as the primary source of applied research relevant to volunteer management.   All of the issues are archived on our website.  You can access the full list of issues here. Many articles are also extracted and cross-referenced by topic in the main Database.