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This video was filmed on the 25th anniversary of the UC Volunteer Management Certificate program, founded in 1972 by Marlene Wilson.  It provides a rare opportunity to see and hear 10 of the well-known trainers and thought leaders of the 20th century:  Marlene Wilson, Mike King, Jane Justis, Betty Stallings, Marilyn MacKenzie, Violet Malone, Elaine Yarborough, Mike Murray, Donna Ewey, and Arlene Schindler.  Each presentation addresses one of the elements of volunteer management practice, including Recruitment, Interviewing, Conflict Management, Training and Recognition. This timeless content remains relevant and inspiring for both new leaders of volunteer engagement and those with more experience in the field. 
Length: 1 hour, 12 minutes.

This book for churches points out common problems congregations face when it comes to member involvement and service, establishes management principles, answers questions, and offers a plan to turn the volunteer challenge into a reality. It's written from a Christian perspective.

Book excerpt

A landmark book on the application of management principles to administration of volunteer programs.

Marlene Wilson moves from the hows to the whys of leading volunteer programs. She urges all who lead volunteers to move beyond thinking of themselves as managers to thinking of themselves as leaders—those who develop vision for volunteer programs and impart that vision throughout an organization. Includes16 of her most popular presentations from 1974 to 1999.

Back cover: Why do people volunteer? People help other people because they have learned one of life's great secrets: help one other person and you will also help yourself and your community.  You Can Make a Difference is a celebration of the spirit of giving and a guide for those who want to take a step toward a more fulfilling life.