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Marlene Wilson moves from the hows to the whys of leading volunteer programs. She urges all who lead volunteers to move beyond thinking of themselves as managers to thinking of themselves as leaders—those who develop vision for volunteer programs and impart that vision throughout an organization. Includes16 of her most popular presentations from 1974 to 1999.

12 ready‑to‑deliver training sessions to teach paid staff the fundamentals of working with volunteers. Each training module is designed for delivery in 55 minutes of staff time. Each electronic module comes with: a complete PowerPoint® presentation; a timed script for the trainer highlighting “4 Key Concepts” on each topic; suggestions for expandable group activities; handout masters ready to duplicate, including a workshop evaluation form; and more.  The 12 topics range from Designing Positions to Volunteer Recognition.

By the People remains the only book available presenting the full scope and depth of volunteer activity throughout three centuries of American history. Originally published in 1978, Susan Ellis and Katie Campbell reissued this revised New Century Edition in 2005. The book challenges misunderstandings about the role of volunteers and illuminates the impact of volunteers throughout history.