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This book shows how private citizens and public agencies can work together to provide a wide range of public services -- from neighborhood crime watch to mental health assistance. It describes effective methods for managing volunteer programs sponsored by public agencies, and demonstrates how volunteer programs can enhance the quality and impact of government services. 

Back cover: Why do people volunteer? People help other people because they have learned one of life's great secrets: help one other person and you will also help yourself and your community.  You Can Make a Difference is a celebration of the spirit of giving and a guide for those who want to take a step toward a more fulfilling life.