Volunteer Management - General Practices

This is the master database of all items in the Archive, including the books, journal articles and Timeline items referenced elsewhere on this website. This database is searchable by title, author, type, and topic. Special tags also exist for Research, Non-US/International items, and documents specifically related to the history of the Association for Volunteer Administration (AVA). All PDF documents may be downloaded for free. If you identify errors, please contact us immediately so we can make the necessary corrections.

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This video was filmed on the 25th anniversary of the UC Volunteer Management Certificate program, founded in 1972 by Marlene Wilson.  It provides a rare opportunity to see and hear 10 of the well-known trainers and thought leaders of the 20th century:  Marlene Wilson, Mike King, Jane Justis, Betty Stallings, Marilyn MacKenzie, Violet Malone, Elaine Yarborough, Mike Murray, Donna Ewey, and Arlene Schindler.  Each presentation addresses one of the elements of volunteer management practice, including Recruitment, Interviewing, Conflict Management, Training and Recognition. This timeless content remains relevant and inspiring for both new leaders of volunteer engagement and those with more experience in the field. 
Length: 1 hour, 12 minutes.

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UC Volunteer Management Certificate program
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The 1989 edition of Steve McCurley and Rick Lynch's basic text on operating all facets of volunteer involvement. 

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VM Systems
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MBA Publishing, Walla Walla, WA 1991
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MBA Publishing
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Voluntary Action Leadership, Winter 19198-89
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Journal of Volunteer Administration
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Energize, Inc.
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Voluntary Action Leadership, Fall 1991
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Volunteer Administration
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The Nonprofit Times, December 1, 2008
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Volunteer Administration
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Voluntary Action Leadership, Summer 1983
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This short booklet outlines a five-step process to design volunteer engagement programs to be more attractive to volunteers. Author Nancy McDuff presents the methods for conducting a needs assessment, setting objectives, arranging and planning activities, developing an administrative plan to support new volunteer involvement, and evaluating the overall program. 

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Journal of Volunteer Administration
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The Points of Light Foundation, Corporation for National Service and National Service Leadership Institute
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Volunteer Administration
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Journal of Volunteer Administration
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Written in 1960 primarily for the volunteer but also for professional social workers and those who work in the social realm, this book presents a collection of writings exploring the facets of volunteer service at the time. Contributors include executives, supervisors, professors, volunteer involvement directors, and individual volunteers themselves and, therefore, offering diverse points of view.

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Harper & Brothers
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ENERGIZE, Inc -- Hot Topic
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University of Maryland Cooperative Extension Service, Leonardtown, MD
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From the preface: The authors of this book are social scientists with practical and tested strategies for rebuilding collaborative communities. An important feature of this book is that the authors are not prescriptive-they don't tell you what should be done; they are descriptive - they tell you what has been done that you can draw on. They are reporting on their own action research, done while serving as consultants to eighty-eight communities. From this rich experience they are able to portray a variety of strategies adaptable to a variety of situations.

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University of California Extension
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Journal of Volunteer Administration
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Journal of Volunteer Administration
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