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Steve McCurley and Sue Vineyard take a lighthearted look at some of the most common volunteer performance problems and deliver some serious solutions. The book assess es the extent and root causes of problems. Examples range from the "Somewhat Annoying Volunteer" with poor interpersonal skills to the "Dangerously Dysfunctional Volunteer," posing risk concerns. Sample volunteer policies directly related to handling problematic volunteer situations are include

The purpose of this Resource Kit was to provide leaders and managers of volunteers with a succinct, practical guide to the fundamentals of developing a volunteer program.  It has lots of sample forms. This guide covers the 3 R's of Volunteer Management: READY?- RECRUIT and RETAIN, and an appendix which includes a section for local resource information on volunteering and an extensive annotated bibliography on books, videos, and publications in the field.