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A continuation of the previously published 101 Ideas for Volunteer Programs. Steve McCurley and Sue Vineyard collect even more practical ideas for engaging volunteers and, this time, include thoughts on improving the role of director of volunteer involvement: problem-solving skills, time management ideas, training techniques, and ways to manage organizational change.

This Self-Assessment Process is an organizational change management tool for guiding staff, leadership, board, and other volunteers to examine the effectiveness of volunteer engagement. The Kit contains a Team Leader's Resource Book, a Team Member Book, and a survey.